Privacy Policy

This Privacy Policy describes the types of personal data we collect, how we use, share, and protect your information when you use our website and mobile services (the "Service"). By accessing or using the Service, you acknowledge that you have read and agree to this Policy.

Propick is a technology portal that serves solely as an information and service platform. Propick does not engage in real estate sales or brokerage activities.

All real estate transactions are processed and carried out by our partners — registered agencies, fully licensed and registered companies under UAE law.

We may collect the following categories of personal data:

• Contact information: name, phone number, e-mail.
• Profile data: photo and any information you choose to provide.
• Listing data: property information and uploaded photos/materials.
• Payment information: when applicable, transaction details (processed by secure payment providers).
• Technical data: IP address, device type, browser data, cookies, geolocation.
• Communications: chat messages and customer support requests.

We use personal data to:

• Provide and improve the Service.
• Create and manage user accounts.
• Publish and moderate listings.
• Communicate with you (notifications, support, updates).
• Perform analytics and improve user experience.
• Send marketing communications (with your consent).
• Comply with legal obligations and protect our rights.

We process personal data based on:

• Performance of a contract and provision of the Service.
• Compliance with legal obligations.
• Legitimate interests (service improvement, security).
• Your consent (e.g., marketing communication).

We may share personal data with:

• Service providers (hosting, analytics, marketing, payment processors).
• Real estate agencies and users interacting with your listings.
• Governmental authorities when required by law.
• Our group companies (where applicable).

All partners are required to maintain data confidentiality and security.

We may share personal data with service providers (hosting, analytics, marketing, payment processors), real estate agencies and users interacting with your listings, governmental authorities when required by law, and our group companies (where applicable). All partners are required to maintain data confidentiality and security.

We use cookies and similar technologies for personalization, analytics, and improved usability. You may control cookies through your browser settings.

We retain personal data for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law.

We implement technical and organizational security measures, including encryption, access controls, auditing, and monitoring.

You have the right to:

• Request access to your data.
• Request correction or deletion.
• Restrict processing.
• Object to certain processing activities.
• Withdraw your consent at any time.
• Request data portability.

We will respond within legally required timeframes.

The Service is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided data, please contact us to have it removed.

We may update this Policy from time to time. The latest version will always be available on our website.

For any questions regarding personal data processing, please contact us: